We specialise in First Aid Training, CPR, Advanced Resucitation and Oxygen Therapy, LVR, Fire Training, Mental Health Training as well as First Aid Products

This course covers the skills and knowledge required to perform a rescue from live low voltage (LV) electrical apparatus in an electricity supply industry (ESI) environment. This does not include overhead lines and underground cables. It includes the organisational workplace requirements for the inspection and use of live LV panel rescue equipment, and how it applies to ESI workers to meet work health and safety (WHS)/occupational health and safety (OHS), mobility, and mutual aid requirements.

Completing the course will provide an individual with the skills and knowledge to carry out and complete the LV panel rescue procedure and to perform cardiopulmonary resuscitation (CPR) on a casualty in a range of situations. It consists of real-life practical skills and knowledge to allow the participant to be assessed as competent in providing CPR in line with Australian Resuscitation Council (ARC) Guidelines as well as rescue procedures from an LV apparatus.

Due to the high-risk nature of the industry, the program is regarded as a mandatory requirement for specific industries in which employees are required to develop or maintain their professional skills.

Cardiac arrest is a medical emergency that can lead to death. With urgent medical care to restart the heart, survival is possible.

Quick decision making to recognise and assess a cardiac emergency, call for medical assistance and perform Cardiopulmonary Resuscitation (CPR) procedures will increase the chance of survival for a person who is unconscious and not breathing normally.

In this CPR course, you will learn these skills, in line with the Australian Resuscitation Council guidelines, including using an automated external defibrillator (AED), how to rotate first aiders with minimal interruptions to compressions, and what to do if the casualty regurgitates or vomits.

The course also covers conveying accurate incident details when handing the casualty over to emergency services, how to review an incident, to recognise any psychological impacts on self and other rescuers, to seek help if required and for improvement of own personal skills and response times.

With instruction and practical training in line with legal, workplace and community considerations, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies, this first aid course teaches the skills and knowledge to recognise emergencies and provide immediate and effective first aid treatment to any person suffering a sudden illness or injury.

The course covers assessing the casualty, providing safety, accessing emergency services, and using resources to provide first aid, such as providing CPR and using a defibrillator, administering an autoinjector for anaphylaxis, administering asthma medication, assisting someone choking, using appropriate immobilisation techniques for envenomation, fractures, dislocations, sprains and strains, managing casualties with non-life-threatening bleeding and shock.

You will learn basic anatomy, physiology and the differences between adults, children and infants relating to CPR, the importance of the chain of survival, written and verbal reporting of incident details, reviewing incidents to improve own skills and response times, to recognise psychological impacts, and seeking help as required.

The learning content and knowledge assessment of this course are delivered in an online format, followed by face to face practical skills assessment session.  With instruction and practical training in line with legal, workplace and community considerations, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies, this first aid course teaches the skills and knowledge to recognise emergencies and provide immediate and effective CPR, first aid treatment and oxygen therapy in a range of complex situations, including community and workplace settings.

This course covers assessing the casualty, providing safety, accessing emergency services, and using resources to provide first aid, such as providing CPR and using a defibrillator, administering an autoinjector for anaphylaxis, administering asthma medication, assisting someone choking, using appropriate immobilisation techniques for envenomation, fractures, dislocations, sprains and strains, managing casualties with non-life-threatening bleeding and shock. Furthermore, simulated real-life situations will be used to develop the skills and knowledge for using and maintaining specialised equipment for the provision of first aid, resuscitation, and oxygen therapy, as well as providing treatments specific to advanced conditions, such as inserting an appropriate basic airway adjunct, using tourniquets and haemostatic dressings for life-threatening bleeding, and administering oxygen safely at the correct flow rate.

This course provides practical training for workers within an education and care setting to respond to first aid emergencies in line with legal and workplace requirements, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies.

It teaches how to identify illness or injury, access emergency services, safely provide first aid treatment using action plans, equipment and resources, for CPR, defibrillation, administering an autoinjector for anaphylaxis, administering asthma medication, immobilisation for envenomation, fractures, dislocations, sprains and strains, for bleeding and shock and other conditions.

You will learn basic anatomy, physiology and the differences between adults, children and infants relating to CPR, managing an infant or child with an acute illness, or who requires an immediate ambulance response and conveying incident details to parents, caregivers and emergency services.

The course covers completing incident documentation and debriefing for improvement of response, recognising psychological impacts, talking with children about their emotions and seeking help as required.

Providing a lifesaving first aid response in a remote or isolated site where medical assistance may be delayed or evacuation is required, requires specific instruction and practical training.  

The course teaches preparation for first aid emergencies based on the site and in line with legal and workplace requirements, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies.

You will learn to assess a casualty, providing safety, contacting and relaying initial and concise information to assist emergency services to your location, undertaking triage for multiple casualties and providing ongoing care.

Instruction on basic first aid and CPR will be provided, as well as treatments specific to remote conditions, such as hypothermia or hyperthermia, head, neck and spinal injuries, using tourniquets and haemostatic dressings for life-threatening bleeding, and managing a casualty in shock.

The course covers completing incident documentation and debriefing, recognising areas for improvement, psychological impacts, the potential need for stress management and support, and seeking help as required.

Challenging situations, such as multiple casualty incidents, having to move or extricate casualties, or treating potentially fatal illnesses and injuries are high risk. It is imperative that training occurs to be able to know what to do when confronted with a real-life incident.

This course provides practical simulated real-life situations to learn and gain the confidence to coordinate and manage a response and provide advanced first aid in line with legal, community and workplace considerations, Australian Resuscitation Council guidelines and other Australian national peak clinical bodies until emergency services arrive.

Instruction on basic first aid and CPR will be provided, as well as treatments specific to advanced conditions, such as hypothermia or hyperthermia, head, neck and spinal injuries, using tourniquets and haemostatic dressings for life-threatening bleeding, and managing a casualty in shock.

The course covers recording casualty condition, completing workplace incident documentation and debriefing for recognising areas for improvement, psychological impacts, and seeking help as required.

This Advanced Resuscitation course is delivered in line with the Australian Resuscitation Council guidelines and first aid code of practice and applies to those who may be required to provide first aid, CPR and oxygen in a range of complex situations, including community and workplace settings.

Simulated real-life situations will be used to develop the skills and knowledge for using and maintaining specialised equipment for the provision of first aid, resuscitation, and oxygen therapy.

Instruction on first aid and CPR will be provided, as well as treatments specific to advanced conditions, such as inserting an appropriate basic airway adjunct, using tourniquets and haemostatic dressings for life-threatening bleeding, and administering oxygen safely at the correct flow rate.

The course covers recording casualty condition, conveying incident details, completing workplace incident documentation, and debriefing for recognising areas for improvement, psychological impacts, and seeking help as required.

This course is intended to provide participants with a range of knowledge, skills, generic and specific competencies to assist in performing their job role safely in areas in which sharps or infectious waste are present.

If you work or volunteer as a council ranger, public worker, in the parks and city service industry, as a domestic or commercial cleaner, medical staff, first aid officer, waste and recycling collection and processing staff, auto-repair and auto-towing service operator or in public transport then this course is a must for you

When your job role requires you to regularly or occasionally handle sharps and infectious waste, or are responsible for managing public areas were at risk of injury from incidents involving needle-sticks and human waste, you should understand and be able to do so avoiding risk of injury or contamination.

This course teaches you the ability to implement controls for potential hazards related to sharps and infectious waste, safely dispose of sharps and infectious waste and complete relevant workplace documentation.

Welcome to the Nationally Recognised Course in Mental Health Support for First Responders. This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts of crisis response.

This course has a ‘first responder’ focus but is suitable for any individual who wants to understand mental health challenges and learn how to offer support. What does it mean to be a first responder?… in reality, every individual has the potential to be a first responder. Most often this description is associated with professional individuals who have received specialised training in dealing with emergencies. The reality is that the first responder is often a bystander (someone like you and me), on an emergency scene, providing the very first few minutes of support.

Not only is this course nationally recognised, but it is also a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment.

You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

This online course covers performance outcomes, skills and knowledge required to identify children and young people who are at risk and report in line with legislative requirements. This work occurs within legislative and policy frameworks and carries a duty of care responsibility. This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts. Certificates issued by Allens Training Pty Ltd RTO 90909

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The flexible format of the course means that you can log in as many times as required to complete the course - you do not need to complete the course all in one sitting.

Learning content is provided in an online format within the course. The assessment component consist of multiple choice questions, written questions, student self-video assessments and incident report forms.

Please note that all case studies within this course are fictional. As a wide variety of job descriptions and workplace environments exist, case studies may not always cover all types of possible scenarios encountered within your job role or scope of work.

However, these case studies should allow you to apply your decision making and duty of care responsibility across the board, when recognising and reporting children and young people at risk.

For our online courses, we recommend that you use Google Chrome as your browser, as other browsers, such as Internet Explorer, may not display the multimedia content of the course.

If you are not currently using Google Chrome please switch browsers before continuing.

Work your way through each of the sections below. All sections must be completed.

Once your course is complete you will be emailed your Statement of Attainment.

For support with this course please email: coursedevelopment@allenstraining.com.au

This course equips participants with the knowledge and skills needed to understand the concepts of mental health, recognise, respond to, and provide support to young people who may be experiencing mental health challenges.

Today’s youth face a range of pressures and challenges, including academic demands, social expectations, family dynamics, and exposure to trauma or adverse experiences. This course aims to empower participants to better understand these challenges and develop the confidence to provide meaningful support to young people in need.

This course is intended to provide participants with the following outcomes:

• Empowering participants with the knowledge and skills to understand youth mental health concepts and recognise the physical, behavioural, and psychological signs indicating a change in a young person’s mental wellbeing.
• Address immediate safety concerns for a young person in the aftermath of a distressing or traumatic incident.
• Know how to respond to emerging mental health crises, ensuring the safety of the young person and understanding where to seek immediate help or professional support.
• Develop an understanding of the unique challenges youth face and how to provide appropriate support to help them navigate these pressures while promoting resilience and wellbeing.

The course applies to individuals who may be required to make decisions about the safety of occupants of a facility during an emergency and to give instructions on the priority order for responding to an emergency incident, including command, control and coordination of facility emergency response procedures and concluding the facility emergency incident.  They may also be required to act as the primary liaison with emergency services.  Individuals who undertake this role will generally be members of an Emergency Control Organisation (ECO), acting as chief wardens, deputy chief wardens and communications officers.

The course has been developed to cover a broad range of emergencies and facilities as considered in Australian Standard 3745 and Australian Standard 4083.   It applies to employees in the workplace within all industries and in all contexts.

Participants in this course will also learn how to effectively:

• Apply Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• Assist occupants who may require assistance
• Assist with post emergency response activities
• Contribute to facility emergency planning
• Give clear directions to occupants and visitors
• Implement safe work practices
• Initiate and control initial emergency response
• Take on a leadership role within emergency control organisation and/or a deputy role for other emergency control organisation positions
• Undertake pre-emergency planning
• Use communications systems
• Wear required emergency control organisation identification
• Brief emergency services personnel
• Command, control and coordinate facility emergency response procedures
• Comply with legislation, industry standards, codes of practice and regulations concluding facility emergency
• Give clear directions and keep others informed throughout the emergency in accordance with facility emergency plan
• Identify evacuation assembly areas
• Implement facility emergency response procedures
• Interpret information displayed on emergency control indicator equipment including fire indicator panel, building management system and security management system
• Prepare for emergencies in a facility
• Respond to emergency signals and warnings appropriately

The course applies to individuals who may be required to make decisions about the safety of occupants of a facility during an emergency and to give instructions on the priority order for responding to an emergency incident, including command, control and coordination of facility emergency response procedures and concluding the facility emergency incident.  They may also be required to act as the primary liaison with emergency services.  Individuals who undertake this role will generally be members of an Emergency Control Organisation (ECO), acting as chief wardens, deputy chief wardens and communications officers.

Furthermore, it also involves the skills and knowledge required to confine small emergencies in a facility and it applies to individuals who are required to have first attack firefighting skills. It includes preparing for emergency situations, identifying and assessing an emergency, safely confining emergencies, using initial response equipment and reporting on the facility's emergency response.

Small emergencies in a facility include incidents such as small fires that can be controlled using a fire extinguisher; chemical spills that can be controlled using facility personal protective clothing and equipment and a spill kit; or a vehicle accident where there is no significant injury or damage.

The course has been developed to cover a broad range of emergencies and facilities as considered in Australian Standard 3745 and Australian Standard 4083.   It applies to employees in the workplace within all industries and in all contexts.

Participants in this course will also learn how to effectively:

• Apply Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• Assist occupants who may require assistance
• Assist with post-emergency response activities
• Contribute to facility emergency planning
• Give clear directions to occupants and visitors
• Implement safe work practices
• Initiate and control initial emergency response
• Take on a leadership role within emergency control organisation and/or a deputy role for other emergency control organisation positions
• Undertake pre-emergency planning
• Use communications systems
• Wear required emergency control organisation identification
• Brief emergency services personnel
• Command, control and coordinate facility emergency response procedures
• Comply with legislation, industry standards, codes of practice and regulations concluding facility emergency
• Give clear directions and keep others informed throughout the emergency in accordance with the facility emergency plan
• Identify evacuation assembly areas
• Implement facility emergency response procedures
• Interpret information displayed on emergency control indicator equipment including fire indicator panel, building management system and security management system
• Respond to emergency signals and warnings appropriately
• Communicate with occupants, emergency personnel and stakeholders
• Confine emergencies safely
• Identify and act to avoid or control any associated hazards
• Identify and assess an emergency
• Report facility emergency response
• Restow initial response equipment
• Use initial response equipment
• Utilise risk management processes

The course covers the full syllabus required for the LROCP. This is done face to face with videos and hands on use of a radio. In order to pass the exam Applicants will be required to:

• Demonstrate a practical knowledge of GMDSS sub-systems and equipment which is appropriate to vessels operating in Australian waters on which a radio installation is not compulsory under international agreements.Specifically, MF/HF and VHF radio telephony equipment with digital selective calling (DSC) facilities, and emergency position indicating radio beacons of the 406 MHz and 121.5/243 MHz type.
• Demonstrate an ability to use MF/HF and VHF radio telephony and digital selective calling (DSC) operating procedures, particularly those relating to distress, urgency and safety.
• Demonstrate an understanding of simple maintenance practices required to keep the marine radio equipment specified in (1) in good working order, including the repair of minor faults.

• Demonstrate an understanding of the regulations applicable to ship stations equipped with radio telephony and digital selective calling facilities.

• Demonstrate a basic knowledge of the Australian marine search and rescue system.

• Demonstrate a practical knowledge of marine radio operations and equipment.

This course is uniquely tailored to provide comprehensive education on mental health, fostering resilience and offering practical strategies for managing the mental health impacts.

This course is a concise and efficient short course that offers a practical solution for individuals seeking to understand the basics of or enhance their mental health support skills. Its streamlined format saves valuable time, allowing you to gain essential knowledge and skills without a significant time commitment.

You will learn to recognise signs and symptoms of mental health concerns and respond effectively, providing crucial support until professional help is available.

This course is intended to provide participants with the following general education outcomes:

• Empowering participants with the knowledge and skills to understand concepts of mental health and recognise the physical, behavioural and psychological signs indicating a change in mental wellness
• Address immediate safety concerns
• Know how to respond to an emerging crisis to keep a person safe and where to seek immediate help

This course is designed to provide the knowledge and skills required to administer analgesics to provide pain management as part of a medically supervised first responder organisation. Personnel from emergency services, volunteer organisations or organisations that provide a medically supervised first aid service often require this unit.

It includes identifying the need for analgesia; accessing, preparing and administering restricted pain relief such as aspirin, ibuprofen, paracetamol, methoxyflurane (commonly referred to as the "green whistle") and Entonox to medically endorsed protocols; performing casualty handovers and completing analgesic use requirements including a Drug Register.

This course has been designed for individuals who are required to implement an emergency response as specified in the facility emergency procedures or specified by a person at a higher level in the emergency control organisation (ECO).  Individuals who undertake this work will be working within the command, control and coordinate structure of the ECO.  It includes undertaking pre-emergency planning, taking appropriate actions in an emergency and assisting with post-emergency activities.  It applies to members of an ECO who are floor or area wardens and/or wardens or deputy wardens.

The course has been developed to cover a broad range of emergencies and facilities as considered in Australian Standard 3745 and Australian Standard 4083.   It applies to employees in the workplace within all industries and in all contexts.

Participants in this course will learn how to effectively:

• Apply Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• Assist occupants who may require assistance
• Assist with post-emergency response activities
• Comply with legislation, industry standards, codes of practice and regulations
• Contribute to facility emergency planning
• Give clear directions to occupants and visitors
• Implement safe work practices
• Initiate and control initial emergency response
• Respond to emergency signals and warnings
• Take on a leadership role within emergency control organisation and/or a deputy role for other emergency control organisation positions
• Undertake pre-emergency planning
• Use communications systems
• Wear required emergency control organisation identification

The course applies to individuals who may be required to make decisions about the safety of occupants of a facility during an emergency and to give instructions on the priority order for responding to an emergency incident, including command, control and coordination of facility emergency response procedures and concluding the facility emergency incident.  They may also be required to act as the primary liaison with emergency services.  Individuals who undertake this role will generally be members of an Emergency Control Organisation (ECO), acting as chief wardens, deputy chief wardens and communications officers.

The course has been developed to cover a broad range of emergencies and facilities as considered in Australian Standard 3745 and Australian Standard 4083.   It applies to employees in the workplace within all industries and in all contexts.

Participants in this course will also learn how to effectively:

• Apply Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• Brief emergency services personnel
• Command, control and coordinate facility emergency response procedures
• Comply with legislation, industry standards, codes of practice and regulations concluding facility emergency
• Give clear directions and keep others informed throughout the emergency in accordance with the facility emergency plan
• Identify evacuation assembly areas
• Implement facility emergency response procedures
• Interpret information displayed on emergency control indicator equipment including fire indicator panel, building management system and security management system
• Prepare for emergencies in a facility
• Respond to emergency signals and warnings appropriately
• Undertake pre-emergency planning

This course covers the skills and knowledge for preparing for emergency situations, identifying and assessing an emergency, safely confining emergencies, using initial response equipment and reporting on the facility's emergency response.

If you are an occupant of a facility who is required to have first attack firefighting skills for small emergencies, such as small fires that can be controlled using a fire extinguisher; chemical spills that can be controlled using facility personal protective clothing and equipment and a spill kit; or a vehicle accident where there is no significant injury or damage, then this course is a must for you.

All aspects of this course will be undertaken in accordance with legislative requirements, organisational policies and procedures and accepted safe practices including those covered in Australian Standard (AS) 3745 and AS4083 for facilities and occupants.

Occupants are people attending a facility on a permanent or temporary basis such as an employee, contractor, student or resident, but not a visitor or patient and a facility is a building, structure or workplace that is, or may be, occupied by people (occupants).

Participants will learn:

• Applying Work, Health and Safety (WHS)/Occupational Health and Safety (OHS) requirements
• Communicating with occupants, emergency personnel and stakeholders
• Complying with facility policies and procedures
• Confining emergencies safely
• Giving and following instructions
• Identifying and acting to avoid or control any associated hazards
• Identifying and assessing an emergency
• Implementing facility emergency response procedures
• Preparing for emergency situations
• Reporting facility emergency response
• Restowing initial response equipment
• Using initial response equipment
• Utilising risk management processes